Matthew Hutchings

Strategic Director of Product and Technology

About

I lead distributed global teams to deliver and grow successful cloud technology programmes for high-profile brands. I have a proven track record of developing team members, increasing engagement and productivity.My background is in leading teams of product and project managers, software engineers, and designers in publishing, banking, and academia, and I’m experienced in client and supplier relationship management. My integrity-first approach to management and problem solving creates productive and durable relationships with internal and external partners.I spent 13 years in online publishing in Oxford and Boston before embracing an opportunity to live in rural Madagascar with my young family for 18 months. Returning to Boston, I then joined Capital One, where I led 10 distributed teams in the agile development of new cloud-based business payment products.In summer 2023, I moved to Sheffield, England, and I am currently researching roles and companies which could be a good fit for my experience and aspirations. I am eager to leverage my skills in team leadership, relationship management, digital product development, and strategy definition to measurably improve client satisfaction and team performance, and to set and achieve tactical goals. Please feel free to connect with me on LinkedIn and Twitter.I enjoy:

  • Music, especially choral singing;

  • Podcasts, including comedy, interviews, and sports;

  • Music radio;

  • Formula 1;

  • Travel and travel planning;

  • France;

  • Meeting new people - so if you’ve got this far, please connect on LinkedIn!

I care about:

  • Social policy, particularly taxation, schools, and transport policy;

  • Healthcare, poverty, and corruption in the developing world;

  • Antiracism;

  • Wealth redistribution;

  • Architecture.

Work History

Draiver / Contract Consultant: End to End Experience
May 2023 – Jul 2023Position Summary: Draiver is a logistics platform which moves vehicles for the automotive industry in the Americas. I was contracted to improve their product design and development practices as they matured their AWS and Salesforce platforms.

  • Facilitated a structured, board-level process to improve and prioritise platform initiatives.

  • Provided training and guidance on end-to-end product and change analysis and planning.

Capital One / Agile Programme Lead
Nov 2021 – Apr 2023Position Summary: Led the agile programme as our team of ~120 staff and contractors built a B2B payments product. The AWS-based platform integrated with ERPs and payment processors, and ML-based tools provided payment method recommendations.Key accomplishments:

  • Launched minimum viable product on time and on budget, in just 6 months.

  • Guided product, tech, design and go-to-market leadership teams through quarterly strategy discussions and redefinition.

  • Recruited and managed a team of talented agile coaches to ensure effective and efficient team performance.

  • Migrated the programme from scrum to Kanban, improving morale, productivity, and predictability.

In 2020 and 2021 I lived in Ranomafana, Madagascar, in support of my wife’s career in public health. This enabled a gradual transition away from the Director of Client Services position I’d held for 7 years, and allowed me to take on unique local volunteer opportunities with PIVOT and care for my children.

I worked on the PubFactory platform from 2011-2020, initially as an individual contributor and then as a director from 2013. PubFactory changed hands from iFactory to O’Reilly Media and finally to KGL.Sheridan KGL / Director of Client Services, PubFactory
May 2017 – Aug 2020Position Summary: Directed platform strategy and operations, leading PubFactory’s product and project management teams, and owned key client relationships. My global team orchestrated the work of design, engineering, and QA groups to onboard new clients while maintaining and upgrading live products.Key accomplishments:

  • Reorganised the development process to focus efforts on the core technology platform, and demonstrated the importance and value of this change to our clients.

  • Grew client list, revenue, and profitability.

  • Developed and expanded long-term relationships with industry-leading publishers and partners, securing contract renewals with Bloomsbury, Harvard University Press, the International Monetary Fund, and Oxford University Press.

  • Presented at industry events and won new clients including Berghahn, Brill, and Manchester University Press.

  • As a manager, fostered an environment of collaboration, trust, and innovation, leading to strong retention rates for high performers.

  • Recognized by colleagues and direct reports for setting an example of diligence and pride in our work which permeated throughout the PubFactory organization.

O'Reilly Media / Director of Client Services, PubFactory
Sep 2013 – May 2017

Senior Project Manager, PubFactory
Jan 2013 – Sep 2013

  • Grew each of my accounts year-on-year, turning 6-figure accounts into 7-figure accounts.

  • Managed PubFactory’s largest projects, including the design and continuous development of the platform underpinning OUP’s scholarly and reference publishing strategy.

  • Relaunched Oxford Reference and Oxford DNB, two of OUP’s flagship products.

iFactory / Technical Project Manager
Oct 2011 – Jan 2013I managed award-winning and high-visibility projects and products, including:

  • Oxford Scholarly Editions Online, named Best Reference 2012 by the Library Journal;

  • Loeb Classical Library for Harvard University Press, winner of PROSE and Choice awards;

  • Cengage Compose, a revolutionary platform enabling the production of custom books by educators, selecting content from across Cengage’s portfolio.

Oxford University Press / Project Manager / Consultant
May 2007 – Jul 2011Key projects managed include:

  • The development and deployment of a self-service ecommerce site for OUP’s printing company, managing external agencies and vendors;

  • A foreign currency management tool integrated with SAP and Documation EDMS;

  • Managing the award-winning original Oxford DNB online product, winner of the 2007 Queen’s Anniversary Prize for Higher Education and the ALA Dartmouth Medal.

Qualification earned: PRINCE2 Practitioner.

Education

Oxford University / Worcester College
Oct 1999 – Jun 2003Graduated in July 2003 with a Bachelor of Arts in French and Linguistics. Awarded a 2.1, with a Distinction in oral French.

Other Skills and Tools

  • Jira, Jira Align, Confluence, Trello, Asana, MS Project, Smartsheet, NetSuite OpenAir

  • Tableau, New Relic, Nagios, Google Analytics

  • Advanced MS Office and Google Suite

  • Fluent French

  • British and US citizenship

Contact

07456 471356
matthew@matthewhutchings.org